Data has become the lifeblood of organizations across industries and sectors, no matter their industry or sector. Being able to collect, analyse and act upon data is no longer just an advantage but necessary for survival. Data-driven decision making enables businesses to react swiftly to market changes, identify new opportunities and increase operational efficiencies backed up by accurate and timely data sources such as surveys of customers, employee feedback forms or operational metrics - data which allows organizations to make smarter business strategies and decisions more effectively.

With the right tools and processes in place, organizations can use data derived from this research to opti...

Cloud environments continue to gain in popularity as companies recognize the inherent advantages. Cloud solutions have quickly become the darlings of technology today and combine innovative tech with organizational needs seamlessly. Unfortunately, compliance issues arise for organizations when not meeting required technical and legal standards, potentially incurring heavy fines and increased scrutiny from regulators; businesses must navigate a complex compliance landscape that includes HIPAA and PCI DSS mandates among others.

Cloud Compliance

Cloud Compliance involves adhering to data protection, privacy, and security laws and standards. Compliance in cloud environments presents additional sec...

Have you ever opened up a presentation or document and realized that half the information was hidden behind an unrecognizable graphic or image?

No one thought to include a description. Perhaps there was a chart or photo with essential details, but no one remembered to include one.

Microsoft is working on a solution to prevent such situations from ever occurring, particularly among individuals with accessibility needs.

Windows 11 is currently testing an AI feature called "Describe Image," which utilizes AI built directly into your computer's hardware.

Copilot+ PCs feature AI directly integrated into their computer's Click to Do Menu, offering the Describe image option that provides detailed expla...

How often have you completed an extensive workday and come home with plenty of battery power remaining in your laptop?

Wishful thinking only

Microsoft recognizes this issue, and is testing a feature in Windows 11 which could extend battery life for laptop users.

As someone who deals with business technology on a daily basis, this could be an essential step forward for all companies.

This feature is known as adaptive Energy Saver.

Windows typically only activates its energy-saving feature when its battery power drops below certain threshold levels, although you can set this threshold in your settings. With adaptive energy saving, however, a smarter approach is taken towards energy conservation.

Yo...

Arriving to work Monday morning with coffee still hot in your cup, your email inbox becomes inundated with urgent messages from workers wanting to know why their login doesn't work or how their personal data has appeared in unexpected places. Your list of tasks quickly evaporates into one urgent question: what went wrong?

Data breaches happen all too frequently for small businesses, creating legal, financial and reputational headaches. According to IBM's 2025 Cost of Data Breach Report, the average global breach costs $4.4 Million while Sophos discovered that nearly 9 out of 10 cyberattacks targeting small businesses involved stolen information or credentials being taken without consent.

Maste...

At least once every week, IT departments experience this exchange: "Have you heard about the new AI tool that promises to revolutionise their work?"

As is often the case, the market is filled with noise and empty promises about Artificial Intelligence (AI). According to recent McKinsey research, 78% of businesses currently utilize AI technologies - and that figure continues to increase rapidly.

Software promises to automate tasks, reduce workloads and "future proof" teams; however, not all solutions deliver on this promise; rather some are released quickly to capitalize on hype. Being aware of this distinction for IT businesses is key in remaining relevant.

AI is nothing new, yet within the pas...

Have you ever opened a report and been wondering "Where should I start?"

Are You Running a Small or Mid-Sized Company?

Have You Found Yourself Surrounded by Marketing Stats, Operational Data and other Unwanted Reports?

While each report may contain "Important" Data, your brain becomes overwhelmed when trying to process them all before reaching a definitive decision?

1. One study discovered that people generally process about 34,000 pieces of data each day on average.

Line graphs may help, while pie charts can be effective (but only in small doses if they're not microscopically tiny).

2. Heatmaps provide an effective way of monitoring activity by time of day.

Heatmaps allow businesses to identify su...

Cyberattacks can start with just a click. An intruder could gain entry to all your online activity with just one login that requires only username and password information.

Small and mid-sized businesses (SMBs) often rely on credentials as the cornerstone of their security. According to MasterCard research, 46% of SMBs have experienced cyberattacks - nearly half of these breaches involved stolen passwords being obtained illegally - something you do not wish to be part of.

This guide is intended to show you how to protect against intruders by making their job harder. Our aim isn't to overwhelm you with tech jargon; rather, our focus is providing IT-minded small business owners with advanced yet...

Have you noticed how quickly your technology setup has expanded over time without you realising? One day you had just a laptop, licenses and some software; now there are numerous tools and devices you did not sign up for!

Recent findings of the SaaS Management Index demonstrated that small businesses employing less than 500 people use an average of 172 cloud apps - many without even an IT department!

There are countless moving parts, and it can be easy for all these pieces to work against each other without an organized plan in place. People improvise, systems don't communicate effectively and money is wasted on activities that won't help grow the business. An IT roadmap may provide useful gui...

Imagine someone mid-presentation with Zoom (or the room) fully engaged when, suddenly, their laptop freezes up causing an audible grunt from all participants in the presentation. Such tension creates tension which affects people's views of their job as a source of frustration.

Employee experiences matter more than ever when it comes to workplace culture and productivity. From login, clicking links, sharing documents or any other way they interact with employees on a daily basis - when these moments go smoothly morale increases while failure manifests in productivity losses and staff retention issues.

Deloitte found organizations with robust digital experiences saw a 22% increase in employee en...