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Feb
18

Have tech issues and are looking for help? Avoid common help desk holds to save yourself from delays.


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Staying calm and being clear with IT colleagues are surefire ways to resolve tech problems quickly and get things back on track quickly.


This article will outline all of the details necessary to submit an effective help ticket, so you can get up and running as soon as possible.


Starting Your Dialogue



Begin by outlining exactly what is working and what isn't, along with any error messages or peculiar symptoms you've noticed. Instead of saying, for instance, that Wi-Fi "doesn't work", why not expand on that statement by detailing that there are no connections available for Wi-Fi at this time. By creating this more complete picture.


Provide Contextual Details



Include any contextual details related ...


Oct
09

Upgrade Your Business with Microsoft Intune Suite



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Over the past two decades, endpoint management has undergone tremendous change. Companies used to keep all their endpoints together at one central location which made managing them simpler but limited flexibility and mobility.

Today's offices can be found almost anywhere around the globe; remote teams can be accessed from any device imaginable. People tend to rely heavily on mobile phones and tablets for various tasks like checking email and managing tasks.


60% of enterprise endpoints are mobile, and it is estimated that mobile devices account for 80% of work performed today. What this means in terms of security? Clearly an endpoint management solution must now be in place.


Microsoft Intune ...


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